Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern all services provided by Shababu Systems Ltd ("we", "us", "our") to the client ("you", "your"). By engaging us for consultancy, software development, or technology services, you agree to these Terms unless otherwise agreed in writing.

2. Services Covered

We provide:

• Software development, integrations, and API-based systems
• IT consulting and automation design
• Wi-Fi and network design, deployment, and support
• Workspace and cloud infrastructure setup
• Related advisory and project-based services

3. Engagement and Scope

Each engagement will be defined in writing (proposal, quote, or statement of work). That document will describe deliverables, fees, and timelines. Any work outside the agreed scope will be treated as additional and may require a new quotation.

4. Fees and Payment

Fees are charged as agreed in your proposal or contract.

• Unless otherwise stated, all fees are exclusive of VAT
• Payment terms are 14 days from the invoice date, unless otherwise agreed
• Late payments may incur interest at 4% above the Bank of England base rate

5. Intellectual Property

Unless otherwise agreed:

• All intellectual property (IP) in deliverables created by us remains our property until full payment is received
• Once payment is made, ownership of bespoke software or documentation created for you transfers to you, excluding our pre-existing tools, templates, or frameworks
• You are granted a perpetual, non-exclusive licence to use such materials for your internal business purposes

6. Confidentiality

Both parties agree to treat all project and business information as confidential and not to disclose it to any third party without prior consent, except where required by law.

7. Liability

We will deliver our services with reasonable skill and care. However:

• We are not liable for indirect or consequential loss, including lost profits or business interruption
• Our total liability in connection with any engagement is limited to the total amount paid for that engagement
• You remain responsible for implementing any recommendations we provide

8. Software and Third-Party Services

If our work depends on third-party systems (such as APIs, network devices, or cloud platforms), we cannot guarantee their continued performance or availability. You agree to comply with the respective terms of those third parties.

9. Termination

Either party may terminate an engagement with written notice if the other breaches these Terms and fails to remedy that breach within 14 days. Upon termination, you will pay for all work completed up to the termination date.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact